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India Government Services: Passport Seva, eMigrate, Aadhaar, Income Tax and Embassies

India runs most citizen services online, but each one sits on its own official site, and search results for "Indian passport" or "Aadhaar update" are crowded with paid agents and lookalike domains. This page lists the Indian government sites we opened and checked on 19 October 2026, with what each one actually handles. It is written for Indians working in the Gulf and their families at home: passports and police clearance, emigration clearance, Aadhaar, tax, pensions, complaints and the embassy services you will need abroad.

Quick answer

Start at india.gov.in, the National Portal of India, which indexes more than 14,000 central and state online services. Passports and police clearance certificates are on Passport Seva (passportindia.gov.in), emigration clearance and recruiting agent checks on eMigrate (emigrate.gov.in), Aadhaar on uidai.gov.in, tax returns on incometax.gov.in, and consular complaints from abroad on MADAD (madad.gov.in).

Checked 19 October 2026

Official websites

National portal and sign-in

  • National Portal of India (India.gov.in)

    india.gov.in

    A single search across government services, schemes, acts, helplines and the government directory. On 19 October 2026 it counted 14,044 online services (over 1,100 central and 12,944 state services), with top searches such as applying for Aadhaar, DigiLocker, new voter registration, Tatkaal passports and driving licences. It is built by the National Informatics Centre; each ministry owns its own content.

Identity, residency and visas

  • Passport Seva (Ministry of External Affairs)

    passportindia.gov.in

    Fresh passports and re-issue, the Tatkaal scheme, police clearance certificates (PCC), document advisors and appointment booking at Passport Seva Kendras and Post Office centres, with online fee payment now required. The national call centre, 1800-258-1800, answers in 23 Indian languages round the clock. Indians living abroad are directed to the Global Passport Seva portal for their embassy or consulate.

  • Indian Visa Online (Bureau of Immigration)

    indianvisaonline.gov.in

    The authorised portal for visas to India: regular visas through an Indian mission, e-Visas issued by the Bureau of Immigration, and the e-Arrival card that foreigners and OCI cardholders submit within 72 hours before arriving. It states that the government authorises no agent to charge fees for emergency or express visas, e-Visas or the e-Arrival card, and that persons of Indian origin need an OCI card.

  • UIDAI (Aadhaar)

    uidai.gov.in

    Aadhaar services: download Aadhaar, update your address with documents (₹75 fee), lock or unlock biometrics, check update status, order a PVC card, generate a VID, retrieve a lost UID and find the nearest Aadhaar Seva Kendra for in-person work. On 19 October 2026 it said the mandatory biometric update is free for children aged 5 to 17 until 30 September 2027. Helpline: 1947.

  • DigiLocker

    digilocker.gov.in

    The Ministry of Electronics and IT’s document wallet: you register, verify yourself, then fetch authentic digital copies of documents issued by government bodies (identity, education, transport, health and more) and share them for verification. It reported over 70 crore registered users on 19 October 2026 and has a mobile app.

Work and labour

  • eMigrate (Ministry of External Affairs)

    emigrate.gov.in

    Emigration clearance (EC) for ECR passport holders going to ECR countries, self-registration by emigrants, a search for registered recruiting agents and a list of unregistered agencies against which complaints were received, online purchase of the PBBY insurance policy, pre-departure orientation, overseas job openings and fake-job advisories. Helpdesk +91-11-2688-5021, toll-free 1800 11 3090, WhatsApp +91 74283 21144.

Tax

  • Income Tax e-Filing portal

    incometax.gov.in

    File income tax returns and forms, check which return applies to you, tax slabs and deductions, with a separate section for non-residents and guidance for salaried staff, businesses and senior citizens. Helplines on 19 October 2026: 1800 103 0025 or 1800 419 0025, and +91-80-46122000 or +91-80-61464700 from abroad (8:00 to 20:00, Monday to Friday).

Business and trade

  • Goods and Services Tax (GST) portal

    gst.gov.in

    GST registration, including multi-state registration, return filing, refunds, appeals and voluntary payment intimations, with due-date calendars and an issue tracker. Help desk: 1800-103-4786.

Courts and justice

  • CPGRAMS (public grievances)

    pgportal.gov.in

    Lodge a grievance about any government service, 24 hours a day, with every central ministry and the states connected. You track it with the registration ID and can appeal if you rate the reply as poor. It does not take RTI, court, religious or most government staff service matters, and the government charges no fee to file.

Pensions and social insurance

  • Jeevan Pramaan (digital life certificate)

    jeevanpramaan.gov.in

    A biometric digital life certificate for central, state and other government pensioners. You enter your pension details, authenticate with your biometrics, and the certificate is sent to the bank or post office that pays the pension, so you do not have to appear in person. It also lists Jeevan Pramaan centres.

Foreign affairs and attestation

  • Ministry of External Affairs

    mea.gov.in

    Consular services including attestation and apostille, single status certificates and transfer of sentenced persons; passport and visa information; the social security and labour mobility agreements and model contracts; and the list of 24/7 helplines run by Indian missions in the Gulf and Malaysia, a helpline for women in distress and NGOs and law firms that help distressed NRIs.

  • MADAD (consular grievances)

    madad.gov.in

    The Ministry of External Affairs’ Consular Services Management System, where Indian citizens log a grievance about a consular service from an Indian embassy or consulate abroad and track it to closure. The ministry links it from its home page as the MADAD helpline.

  • Consulate General of India, Dubai

    cgidubai.gov.in

    For Indians in Dubai and the northern emirates: fresh and renewed passports, Emergency Certificates and PCC, birth record extraction, marriage registration and NOCs, death registration, NRI complaints, attestation with document tracking, the Pravasi Bharatiya Sahayata Kendra, and e-Migrate registration for UAE employers hiring ECR workers. The Ministry lists its 24/7 toll-free line as 800-46342 (English, Hindi, Telugu, Malayalam, Tamil).

  • Embassy of India, Riyadh

    eoiriyadh.gov.in

    For Indians in Saudi Arabia: new and re-issued passports, passports for minors and newborns, lost or damaged passports, Emergency Certificates, renunciation of citizenship, OCI cards, attestation, overseas elector registration and consular camps. Its community welfare wing takes labour complaints, final exit requests for workers with an expired iqama or huroob status, death case formalities and the PBBY, ICWF and GOSI welfare schemes.

Not verified yet

These bodies matter, but their websites did not load for our checker on the date above, so we have not linked them. We will add each one once we can verify its address.

  • Global Passport Seva portal for Indian missions abroad
  • OCI services portal
  • EPFO (Employees’ Provident Fund Organisation)
  • Election Commission voters’ portal
  • National Cyber Crime Reporting Portal
  • Embassy of India, Abu Dhabi
  • Indian missions in Doha, Kuwait, Muscat, Manama and Jeddah

Before you use these sites

Passports and PCC: only passportindia.gov.in

Passport Seva warns that fraudulent websites and apps collect applicants’ data and charge heavy extra fees for filling forms and booking appointments, some on .org, .in and .com addresses. The official site is passportindia.gov.in, the Passport Seva app, or your embassy or consulate if you live abroad.

Check the agent before you pay for a Gulf job

eMigrate lets you search registered recruiting agents and publishes a list of unregistered agencies that people have complained about. If your passport is ECR, the job also needs emigration clearance through eMigrate; our India to Gulf guide explains ECR, PBBY and fair agent fees step by step.

In trouble abroad: mission first, then MADAD

Indian missions in the Gulf run 24/7 helplines (in the UAE, 800-46342 toll free). If a consular service is delayed or refused, log it on MADAD so it is tracked; for a complaint against a ministry or department in India, use CPGRAMS instead.

Common questions

What is the official website for Indian government services?

india.gov.in, the National Portal of India. It is a searchable index of central and state services, schemes and helplines; most services themselves run on their own .gov.in sites, which it links to.

How do I apply for an Indian police clearance certificate (PCC)?

Register on Passport Seva (passportindia.gov.in) or the Passport Seva app and fill in the PCC form online. One application covers one country. If you live abroad, your Indian embassy or consulate handles it; the Dubai consulate, for example, lists PCC among its passport services.

Can I update my Aadhaar address online?

Yes. UIDAI’s site offers an address update using your own documents or a family member’s Aadhaar, for a ₹75 fee as shown on 19 October 2026. Changes that need biometrics are done at an Aadhaar Seva Kendra.

Where does an NRI file an Indian income tax return?

On the Income Tax Department’s e-filing portal (incometax.gov.in), which has a non-resident section listing the returns, slabs and deductions that apply. From abroad, the e-filing helpline numbers are +91-80-46122000 and +91-80-61464700.

How can a pensioner living abroad submit a life certificate?

Government pensioners can generate a digital life certificate on Jeevan Pramaan with biometric authentication, and it goes straight to the paying bank or post office. Rules for pensioners outside India vary by pension body, so confirm with your disbursing agency or the Indian mission where you live.

NeedMyTools is not a government website. Links and descriptions were checked on the date above; services, fees and rules can change, so always confirm on the official site. Arabic text is pending native review.