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UAE Government Services: Official Websites and What Each One Does

The UAE runs services at two levels: federal bodies for things like Emirates ID, work permits and tax, and each emirate for local matters such as police, municipality, health licensing and courts. This page lists the official websites we opened and checked, grouped by what you need to do, with a short note on what each site actually offers. Use it to find the right door before you search, because fake sites that copy government names are a real problem in the UAE.

Quick answer

Start at u.ae, the official UAE government platform, and sign in with UAE PASS, the national digital ID that most federal and many local services now require. Emirates ID, passports and residency go through ICP (icp.gov.ae), or GDRFA Dubai (gdrfad.gov.ae) for Dubai visas. Work permits and labour complaints are with MOHRE, tax with the FTA (tax.gov.ae), and Abu Dhabi services are on TAMM.

Checked 18 October 2026

Official websites

National portal and sign-in

  • u.ae: The Official Portal of the UAE Government

    u.ae

    The single federal starting point: information and service links on jobs, visas and Emirates ID, education, business and justice, a services directory, a list of government entities with contact details, and U.Ask, an assistant that answers service questions.

  • UAE PASS (national digital identity)

    uaepass.ae

    One account to sign in to government, semi-government and private services, plus digital signing and verification of documents and requesting digital copies of official documents. The FTA, for example, says its services are only available through UAE PASS.

Identity, residency and visas

  • Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)

    icp.gov.ae

    Emirates ID (new card, replacement for a lost or damaged card), passports, family data, residency permits, visas and establishment services, with an application status check. ICP warns that fake calls and websites misuse its name and asks people to use only its Smart Services platform and the UAEICP app.

  • GDRFA Dubai (General Directorate of Identity and Foreigners Affairs)

    gdrfad.gov.ae

    Dubai entry permits and tourist visas, Golden and Green visa services, fines inquiry, visa status checks, finding your unified number and Smart Gate registration status.

Work and labour

  • Ministry of Human Resources and Emiratisation (MOHRE)

    mohre.gov.ae

    Private-sector work permits and employment contracts, including issuing new work permits, cancelling permits and contracts, and registering labour complaints. The site did not load for our checker, so we verified the address through the MOHRE service links on u.ae.

    Address verified through u.ae

Tax

  • Federal Tax Authority (FTA)

    tax.gov.ae

    VAT, excise and corporate tax registration and returns, TRN verification, status checks and the VAT refund for building a new home (through the Maskan app). Services need a UAE PASS login. It also publishes guidance on the coming UAE e-invoicing system.

Health

  • Dubai Health Authority (DHA)

    dha.gov.ae

    Health services for individuals, licensing for health professionals and facilities, and the DHA app for appointments, lab results and medication details.

Education

  • Ministry of Higher Education and Scientific Research

    mohesr.gov.ae

    Higher education services for individuals and institutions, the registration and admissions platform for higher education institutions, the multi-year academic calendar and an application status check.

  • Abu Dhabi Department of Education and Knowledge (ADEK)

    adek.gov.ae

    Rules and information on nurseries, private schools, charter schools and higher education in Abu Dhabi, with links to TAMM for the services themselves.

Police and traffic

  • Abu Dhabi Police

    adpolice.gov.ae

    Traffic fine payment, driving licence issuance after passing the test, driving instructor permits and the Aman service for reporting security concerns confidentially. Many of its services also run through TAMM.

  • Dubai Police

    dubaipolice.gov.ae

    Criminal reports and complaints, permits and certificates, traffic and accident services and application status. Emergency 999; the call centre for non-emergencies is 901.

Courts and justice

  • Abu Dhabi Judicial Department (ADJD)

    adjd.gov.ae

    Case registration and enforcement requests, public prosecution services, and notary services such as powers of attorney, marriage contracts and inheritance notifications.

Pensions and social insurance

  • General Pension and Social Security Authority (GPSSA)

    gpssa.gov.ae

    Pensions and retirement benefits for UAE nationals under the federal pensions law: registering employers and insured employees, end-of-service claims, request tracking and calculators.

Electricity and water

  • Etihad Water and Electricity (EtihadWE)

    etihadwe.ae

    Bill payment, activating electricity and water for a new tenant, clearance certificates, direct debit and updating your details over WhatsApp. Check that your property is in EtihadWE’s service area before using it.

Foreign affairs and attestation

  • Ministry of Foreign Affairs (MOFA)

    mofa.gov.ae

    Document attestation, including a digital attestation service for digital documents, and "To Whom It May Concern" certificates, alongside consular information and foreign policy news.

Local and emirate services

  • TAMM (Abu Dhabi Government services)

    tamm.abudhabi

    One platform for Abu Dhabi government services: identity and citizenship, housing and property, police, driving and transport, work and education, healthcare and social care for individuals, plus starting and managing a business.

  • Dubai Municipality

    dm.gov.ae

    Building permits and land services, food and consumer product standards, waste and pest control, document verification and paying building, company or vehicle fines.

Not verified yet

These bodies matter, but their websites did not load for our checker on the date above, so we have not linked them. We will add each one once we can verify its address.

  • Dubai government portal (dubai.ae)
  • Ministry of Interior (traffic fines and federal police services)
  • Roads and Transport Authority, Dubai (RTA)
  • Dubai Electricity and Water Authority (DEWA)
  • Ministry of Health and Prevention (MOHAP)
  • Knowledge and Human Development Authority, Dubai (KHDA)
  • Sharjah government portal

Before you use these sites

Federal or local: which door to use

Emirates ID, passports, residency outside Dubai, work permits, federal tax and attestation are federal. Police, traffic fines, municipality, health licensing, schools and courts are usually run by your emirate, so a Dubai resident and an Abu Dhabi resident use different sites for the same kind of task. Dubai visas and residency go through GDRFA Dubai; Abu Dhabi services are collected on TAMM.

Get UAE PASS before anything else

Most federal services, and many emirate services, ask you to sign in with UAE PASS. Setting it up once on your phone saves you creating separate accounts and lets you sign and share official documents digitally.

How to avoid fake government sites

Federal sites end in .gov.ae or use a known official domain such as u.ae, uaepass.ae or tamm.abudhabi. Type the address yourself or use the links here instead of clicking links in messages, and never pay a "processing fee" on a site you reached from an SMS. ICP itself warns about counterfeit websites that copy its name and logo.

Common questions

What is the official UAE government website?

u.ae is the official portal of the UAE government. It explains federal services and links to the entity that provides each one, and it lists government entities with their contact details.

Which website do I use to renew my Emirates ID?

Emirates ID services are run by ICP at icp.gov.ae and its UAEICP app. Our Emirates ID renewal guide walks through the documents and photo rules.

Where do I file a labour complaint in the UAE?

Private-sector labour complaints go to the Ministry of Human Resources and Emiratisation (MOHRE), whose complaint service is linked from u.ae. Keep your contract, salary records and any messages with your employer ready.

Do I need UAE PASS to use government services?

For many of them, yes. The FTA, for example, states that its services are only available through UAE PASS, and most federal portals offer it as the sign-in method.

Why are some UAE government sites missing from this list?

We only list a site after opening it or finding its exact address on an official government page. Some sites, such as RTA and DEWA, did not load for our checker on the date shown, so they are named under "not verified yet" and will be added once checked.

NeedMyTools is not a government website. Links and descriptions were checked on the date above; services, fees and rules can change, so always confirm on the official site. Arabic text is pending native review.